Introduction to conflict of interest management. -- Conflict of interest management tools: listed by application: “conflict of interest” – definition and diagrams, objective tests for identifying a conflict of interest, generic checklist for identifying “at-risk” areas for conflict of interest, generic ethics code provisions relevant to conflict of interest, conflict of interest: self-test, gifts and gratuities checklist, gifts for officials - generic Law, registration of interests and assets - generic Law, integrity testing policy, public interest disclosure policy and procedure - “whistleblower” protection, training cases. -- OECD Guidelines for Managing Conflict of Interest in the Public Service.